This Shipping Policy aims to clearly and transparently inform how shipping, delivery times, and responsibilities related to the delivery of our products work.

1. General Information

• We ship to all national territory (Brazil).
• All orders are shipped after payment confirmation.
• Shipments are made on business days, Monday to Friday, excluding holidays.
• The delivery period starts counting from the confirmation of order dispatch, not from the purchase date.

2. Weight and Packaging

• The package has an average approximate weight of 150 g.
• Products are adequately packaged to ensure protection during transport.

3. Shipping Time

• The order shipping time is 1 to 3 business days after payment confirmation.
• This period refers only to the preparation and posting of the order, not including the carrier's transportation time.

4. Delivery Time

• Delivery time varies according to the recipient's location and the shipping method chosen at the time of purchase.
• Eventual delays may occur due to external factors, such as strikes, weather conditions, periods of high demand, or carrier responsibility.

5. Shipping Methods

• Shipments are made exclusively by Correios.
• Shipping is paid by the customer at the time of checkout.
• Available shipping options, as well as values and estimated times, will be automatically displayed at checkout according to the address provided.

6. Tracking Code

• After shipment, the customer will receive a tracking code to monitor the delivery progress.
• The code may take up to 24 hours to show updates in the carrier's system.

7. Delivery Address

• It is the customer's responsibility to correctly provide delivery details.
• Incorrect or incomplete information may result in delays or order return.
• If the order is returned due to an error in the provided address, a new shipment may be charged.

8. Delivery Attempts

• The carrier may make more than one delivery attempt, according to its internal policies.
• In case of the recipient's absence, the order may be forwarded for pickup or returned to the sender.

9. Delays and Exceptions

• We are not responsible for delays caused by factors external to our operation.
• In exceptional situations, the customer will be informed as soon as possible.

10. Undelivered Product

• If the order is not delivered within the estimated time, the customer should contact our customer service so that we can check the situation with the carrier.

11. Contact

In case of questions about this Shipping Policy, please contact us through our customer service channels.

This policy may be changed without prior notice, with the version published on our website at the time of purchase always being valid.